Privacy Policy
At Haircare Rituals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, make a purchase, or otherwise interact with us.
1. Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, and shipping address.
- Payment Information: Payment card details and billing address.
- Account Information: Username, password, and purchase history.
- Technical Information: IP address, browser type, operating system, and browsing behavior.
- Communication Information: Any communications you send to us, including emails and phone calls.
2. How We Use Your Information
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your orders, including delivery and payment.
- Account Management: To manage your account and provide customer support.
- Communication: To communicate with you about your orders, inquiries, and promotional offers.
- Website Improvement: To analyze and improve our website and services.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
3. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party service providers who assist us with payment processing, shipping, and marketing.
- Legal Authorities: Law enforcement or regulatory bodies if required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the new owner.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the right to:
- Access: Request access to your personal information.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Objection: Object to the processing of your personal information for direct marketing purposes.
- Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [Your Contact Information].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For more information about our use of cookies, please refer to our Cookie Policy.
7. International Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not provide the same level of data protection. We will take appropriate measures to ensure that your personal information remains protected.
8. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Haircare Rituals
Email: contact@hairecarerituals.com
Address: 20 Wenlock Road, N1 7GU LONDON